At Snap Mart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when interacting with our website and services. By using our website and making purchases, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you visit our website, place an order, or engage with us in other ways. The types of information we collect include:

• Personal Information: When you place an order, we may collect your name, email address, phone number, shipping and billing addresses, payment details, and other relevant information necessary for fulfilling your order.
• Payment Information: We use third-party payment processors to handle credit card transactions. We do not store your full payment details, but we may collect limited payment information, such as transaction IDs.
• Usage Data: We collect information on how you interact with our website, including IP addresses, browser type, operating system, pages viewed, and other usage statistics. This helps us improve our website and services.

2. How We Use Your Information

We use the personal information we collect for several purposes, including:

• Order Fulfillment: To process, ship, and track your orders.
• Customer Service: To respond to your inquiries, provide support, and resolve issues.
• Marketing & Promotions: To send you promotional offers, newsletters, and updates about our products, but only if you have opted-in to receive such communications.
• Website Improvements: To improve our website, enhance user experience, and ensure that our content and features are tailored to your needs.

You can opt-out of marketing communications at any time by following the unsubscribe link in our emails or by contacting us directly at sales@snapmart.co.nz.

3. How We Protect Your Information

We use a combination of technical, administrative, and physical measures to safeguard your personal information, including:

• Encryption: We use secure socket layer (SSL) encryption to protect sensitive information such as payment details during transmission.
• Secure Payment Processing: Payment transactions are handled by reputable third-party payment processors with industry-standard security practices.
• Access Control: We restrict access to personal information to employees and third-party service providers who require it to fulfill their roles.

Despite these efforts, please be aware that no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party vendors (such as shipping carriers or payment processors) who assist us in operating our website and fulfilling your orders.
• Legal Compliance: We may disclose your information when required by law, such as to comply with a subpoena or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience. Cookies are small text files stored on your device that allow us to remember your preferences and activities on our site.

You can manage cookie preferences in your browser settings. However, disabling cookies may impact your ability to fully experience all features of our website.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access and Update: You can access and update your personal information by logging into your account or contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations and retention requirements.
• Opt-Out: You can opt-out of receiving marketing communications at any time.
• Do Not Track: Some browsers have a "Do Not Track" feature that allows you to signal your preferences regarding tracking technologies. While we do not currently respond to "Do Not Track" signals, you can manage cookie preferences directly in your browser settings.

If you have any concerns or wish to exercise any of these rights, please contact us at sales@snapmart.co.nz.

7. Children's Privacy

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, with an updated "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Snap Mart
Email: sales@snapmart.co.nz
Phone: +64 20 41294834

We are committed to protecting your privacy and ensuring your shopping experience with Snap Mart is safe and enjoyable.